![]() ![]() I am on a free version of Microsoft Teams, which (to my knowledge) is not linked to a larger Office365 account. Since I have a profile picture obviously this worked somehow before, but seems impossible to change now. Based on the results you post back I may have other suggestions if necessary. I've also encountered the exact same error if I merely try to remove the existing profile picture I have and go back to the generic colored text avatars (i.e. You set the MSA profile picture in My Profile > Edit Profile > Change Picture starting here The Windows 10 Account pictures is set in Windows Settings > Accounts > Your Info > Create your Picture. Is your certification profile under another personal account'. I'm having this error - 'No certification profile found. ![]() Please try again." Whenever I try with the iOS apps, I get the error "Error: We were unable to upload your image." Obviously neither is helpful to understand what I should do to fix. AN Anthony Nonso Chimezie OKONKWO 2022 (N1100472) Created on JHow do I change the personal account (MSA) associated with your Certification profile. ![]() Whenever I try with the desktop or web app, I get the error " There was a problem saving the photo.
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